{ "id": 7784, "from_address": "verifymyaccount@twilio.zendesk.com", "to_address": "twilio001@email.luolin.link", "subject": "[Twilio] Re: RESPONSE REQUIRED: Suspension of your Twilio Account", "content": "## In replies all text above this line is added to the ticket ##\r\n\r\n\r\n----------------------------------------------\r\n\r\nTwilio Support, May 11, 2026, 3:39 AM PDT\r\n\r\nHello JOIN,\r\n​\r\nThank you for being a valued Twilio customer. To protect your account and ensure the security of our platform, we have temporarily suspended your account due to irregularities detected regarding your account.\r\n\r\nThe following accounts were affected:\r\nAccount SID: AC6c5bb6a97db02ad4298276440369ec85\r\n\r\nPlease note: The payment you provided as part of your recent upgrade has been refunded. If your account is reactivated you will not need to resubmit this payment, and can instead proceed to our standard Pay-As-You-Go pricing for phone numbers and traffic.\r\n\r\nTo reactivate your account, we kindly ask that you reply to this email with the following information:\r\n\r\nPlease provide a link to your company's website/app, or other relevant publicly avialable information to indicate your use case. If available, provide a public source (such as a LinkedIn profile, business registry, or other online verification such as GitHub, and any social media platform) that confirms your association with the company or brand.\r\n\r\nFor support and guidance, we can assist you via this ticket. Additionally, please also visit our Trust Center.\r\n\r\nWe apologize for any inconvenience this may cause and are committed to helping you resolve this quickly.\r\n\r\nThank you for your prompt attention to this matter.\r\n\r\nSincerely,\r\nTwilio Onboarding & Compliance\r\n\r\nThis is in reference to ticket # 26939405 \r\n\r\n--------------------------------\r\nThis email is a service from Twilio.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n[MVL421-6MZG4]", "text_content": "## In replies all text above this line is added to the ticket ##\r\n\r\n\r\n----------------------------------------------\r\n\r\nTwilio Support, May 11, 2026, 3:39 AM PDT\r\n\r\nHello JOIN,\r\n​\r\nThank you for being a valued Twilio customer. To protect your account and ensure the security of our platform, we have temporarily suspended your account due to irregularities detected regarding your account.\r\n\r\nThe following accounts were affected:\r\nAccount SID: AC6c5bb6a97db02ad4298276440369ec85\r\n\r\nPlease note: The payment you provided as part of your recent upgrade has been refunded. If your account is reactivated you will not need to resubmit this payment, and can instead proceed to our standard Pay-As-You-Go pricing for phone numbers and traffic.\r\n\r\nTo reactivate your account, we kindly ask that you reply to this email with the following information:\r\n\r\nPlease provide a link to your company's website/app, or other relevant publicly avialable information to indicate your use case. If available, provide a public source (such as a LinkedIn profile, business registry, or other online verification such as GitHub, and any social media platform) that confirms your association with the company or brand.\r\n\r\nFor support and guidance, we can assist you via this ticket. Additionally, please also visit our Trust Center.\r\n\r\nWe apologize for any inconvenience this may cause and are committed to helping you resolve this quickly.\r\n\r\nThank you for your prompt attention to this matter.\r\n\r\nSincerely,\r\nTwilio Onboarding & Compliance\r\n\r\nThis is in reference to ticket # 26939405 \r\n\r\n--------------------------------\r\nThis email is a service from Twilio.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n[MVL421-6MZG4]", "html_content": "\r\n \r\n \r\n\r\n \r\n \r\n\r\n
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## In replies all text above this line is added to the ticket ##
\r\n

\"\"

Twilio Support (Twilio)

May 11, 2026, 3:39 AM PDT

Hello JOIN,
\r\n​
\r\nThank you for being a valued Twilio customer. To protect your account and ensure the security of our platform, we have temporarily suspended your account due to irregularities detected regarding your account.

The following accounts were affected:
\r\nAccount SID: AC6c5bb6a97db02ad4298276440369ec85

Please note: The payment you provided as part of your recent upgrade has been refunded. If your account is reactivated you will not need to resubmit this payment, and can instead proceed to our standard Pay-As-You-Go pricing for phone numbers and traffic.

To reactivate your account, we kindly ask that you reply to this email with the following information:

Please provide a link to your company's website/app, or other relevant publicly avialable information to indicate your use case. If available, provide a public source (such as a LinkedIn profile, business registry, or other online verification such as GitHub, and any social media platform) that confirms your association with the company or brand.

For support and guidance, we can assist you via this ticket. Additionally, please also visit our Trust Center.

We apologize for any inconvenience this may cause and are committed to helping you resolve this quickly.

Thank you for your prompt attention to this matter.

Sincerely,
\r\nTwilio Onboarding & Compliance

This is in reference to ticket # 26939405

\r\n
\r\n This email is a service from Twilio. Delivered by Zendesk.\r\n
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\r\n[MVL421-6MZG4]\r\n\r\n", "received_at": "2026-05-11 10:39:21", "snippet": "## In replies all text above this line is added to the ticket ## ---------------------------------------------- Twilio Support, May 11, 2026, 3:39 AM PDT Hello…" }