[Twilio] Re: RESPONSE REQUIRED: Suspension of your Twilio Account
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[Twilio] Re: RESPONSE REQUIRED: Suspension of your Twilio Account
发件人
verifymyaccount@twilio.zendesk.com
收件人
twilio001@email.luolin.link
接收时间
2026-05-11 10:39:21
摘要
## In replies all text above this line is added to the ticket ## ---------------------------------------------- Twilio Support, May 11, 2026, 3:39 AM PDT Hello…
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## In replies all text above this line is added to the ticket ## ---------------------------------------------- Twilio Support, May 11, 2026, 3:39 AM PDT Hello JOIN, Thank you for being a valued Twilio customer. To protect your account and ensure the security of our platform, we have temporarily suspended your account due to irregularities detected regarding your account. The following accounts were affected: Account SID: AC6c5bb6a97db02ad4298276440369ec85 Please note: The payment you provided as part of your recent upgrade has been refunded. If your account is reactivated you will not need to resubmit this payment, and can instead proceed to our standard Pay-As-You-Go pricing for phone numbers and traffic. To reactivate your account, we kindly ask that you reply to this email with the following information: Please provide a link to your company's website/app, or other relevant publicly avialable information to indicate your use case. If available, provide a public source (such as a LinkedIn profile, business registry, or other online verification such as GitHub, and any social media platform) that confirms your association with the company or brand. For support and guidance, we can assist you via this ticket. Additionally, please also visit our Trust Center. We apologize for any inconvenience this may cause and are committed to helping you resolve this quickly. Thank you for your prompt attention to this matter. Sincerely, Twilio Onboarding & Compliance This is in reference to ticket # 26939405 -------------------------------- This email is a service from Twilio. [MVL421-6MZG4]
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<div style="color: #b5b5b5;">## In replies all text above this line is added to the ticket ##</div>
<p dir="ltr"></p><div style="margin-top: 25px" data-version="2"><table class="zd-liquid-comment" width="100%" cellpadding="0" cellspacing="0" border="0" role="presentation"> <tbody><tr> <td width="100%" style="padding: 15px 0; border-top: 1px dotted #c5c5c5;"> <table width="100%" cellpadding="0" cellspacing="0" border="0" style="table-layout:fixed;" role="presentation"> <tbody><tr> <td valign="top" style="padding: 0 15px 0 15px; width: 40px;"> <img width="40" height="40" alt="" style="height: auto; line-height: 100%; outline: none; text-decoration: none; -webkit-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5px;" src="https://twilio.zendesk.com/images/2016/default-avatar-80.png"> </td> <td width="100%" style="padding: 0; margin: 0;" valign="top"> <p style="font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir="ltr"> <strong>Twilio Support</strong> (Twilio) </p> <p style="font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir="ltr"> May 11, 2026, 3:39 AM PDT </p> <div class="zd-comment" dir="auto" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;"><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">Hello JOIN,<br>
<br>
Thank you for being a valued Twilio customer. To protect your account and ensure the security of our platform, we have temporarily suspended your account due to irregularities detected regarding your account.</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">The following accounts were affected:<br>
Account SID: AC6c5bb6a97db02ad4298276440369ec85</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">Please note: The payment you provided as part of your recent upgrade has been refunded. If your account is reactivated you will not need to resubmit this payment, and can instead proceed to our standard Pay-As-You-Go pricing for phone numbers and traffic.</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">To reactivate your account, we kindly ask that you reply to this email with the following information:</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">Please provide a link to your company's website/app, or other relevant publicly avialable information to indicate your use case. If available, provide a public source (such as a LinkedIn profile, business registry, or other online verification such as GitHub, and any social media platform) that confirms your association with the company or brand.</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">For support and guidance, we can assist you via this ticket. Additionally, please also visit our Trust Center.</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">We apologize for any inconvenience this may cause and are committed to helping you resolve this quickly.</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">Thank you for your prompt attention to this matter.</p><p dir="ltr" style="color: #2b2e2f; line-height: 22px; margin: 15px 0;">Sincerely,<br>
Twilio Onboarding & Compliance</p><p dir="ltr"></p></div> </td> </tr> </tbody></table> </td> </tr></tbody></table></div><p dir="ltr">This is in reference to ticket # 26939405 </p>
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This email is a service from Twilio. Delivered by <a href="http://www.zendesk.com" style="color:black" target="_new">Zendesk</a>.
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<span style="color:#FFFFFF" aria-hidden="true" class="zd_encoded_id">[MVL421-6MZG4]</span>
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